My S10cis still on android 9 how can I get the android 10 update. Is it safe if I use odin and different firmware? I know how to use odin but I don't know if its safe for my phone I don't wana root it.
Who is your carrier? And the last 3 letters of your S10 phone model number might indicate that too.
I have an unlocked S10e from T-Mobile, and I have newer versions as of 7/2020 (see image).
You might want to post a copy of this on your carrier's forum.
I know the S10 was updated to Android 10 some time ago, but it's always a good idea to double check with your carrier that they have released Android 10 for your device, as stated by @JoshQ . I know the large cell phone carriers released the update about the same time, but the smaller more local cell phone carriers are slower to release the updates.
So if you have checked with your carrier and they have released the update, definitely try updating with the Smart Switch app as @Jamess467 . You will need to use a computer and download the desktop version of the Smart Switch app at:
then once you download the desktop version onto your computer, you open the app and connect your phone and you should be able to check for an update that way.
Now, if that doesn't work, I suggest you take your phone to your local UBreakiFix shop and have them update it for you. They are an authorized Samsung repair shop and they also do firmware flashes and updates. They can run a diagnostic check and see what's preventing your phone from updating and do the update for you. Hope this helps!