Original topic:

WiFi keeps turning off. Not a connection issue

(Topic created: 07-09-2021 02:30 AM)
Xixes
Astronaut
Options
Galaxy S20

I have a Galaxy S20 FE. Have had it for a few months with no real issues. Starting today, my wifi keeps shutting off. One moment I'll be on the wifi and then the icon goes from blue to grey. Nothing to do with actually connection to a network, it just keeps shutting off. I'll turn it back on,  reconnect to the network, and then 5 minutes later it shuts off again. Very frustrating. Any suggestions? I've restarted my phone several times but that has not worked. Anyone having similar issues? 

3 Replies
Blue7
Red Giant
Options
Galaxy S20

do you have any bixby routines enabled? try rebooting your wi-fi router as well

or submit an error report via samsung members app if you think it's a software issue (members app > + button > error report)

Xixes
Astronaut
Options
Galaxy S20
I don't use Bixby. Rebooting the router won't fix the issue as it's not a connection issue. The wifi capabilties of the phone just shuts off and I have to constantly turn it back on and reconnect. I'll try an error report. Thanks 😁
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ninamia
Astronaut
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Galaxy S20
me too!!! frustrating
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