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Constellation

edge lighting doesn't work

Unlocked Galaxy S20+. I have all notifications turned on for the apps I want to use it for. In the edge lighting settings, I have it set to always and applied to ALL apps. It does work for the default Samsung Messages app, I am getting all edge lighting when unlocking screen but I will get an alert on the lock screen, but no edge lighting with pop. Please fix this problem, we pay too much money for this phone. we don't want to download the 3rd party app. Many people are complaining about the same issue. This is a terrible experience. 

2 REPLIES 2
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Samsung Care Ambassador

Re: edge lighting not working

Do you have it set to always show?

 

Screenshot_20200619-201439_Edge screen.jpg

 


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Highlighted
Constellation

Re: edge lighting not working

Yes, I did this same way before, but still not working. Besides Samsung default message other than any emails or apps you not able to see the edge lighting in the lock screen. please fix the software problem.

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