Original topic:

Finger scan issues with my galaxy s21 ultra.

(Topic created on: 4/18/21 9:18 PM)
userInbNaSjcqr
Asteroid
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Galaxy S21
Hi, recently upgraded from s9plus to s21 ultra. I haven't liked the phone much as compared to s9 plus. One issue bothers me a lot is fingerprint. I use zagg protection for scratches. Somehow my it doesn't recognize my finer 7/10 times. Any suggestions. I already did deleting and adding back stillni have the issues. Could someone help me.
4 Replies
Jasnic
Astronaut
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Galaxy S21

I having the same issue. My Huawei works perfect.  It's a design flaw. The fingerprint should be at the back and it should have a holder. The problem is the area for the scan. It is simply not sensitive enough. I have a terrible time when I am on the move,  I practically have to stop and do it and then move again. Nuff said, the bigger issue is the phone keeps heating up. 

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userInbNaSjcqr
Asteroid
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Galaxy S21
Very bad phone. Lot of pitfalls for this model
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Sandman6x
Astronaut
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Galaxy S21
I am also having fingerprint malfunction on my S21 5G
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userInbNaSjcqr
Asteroid
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Galaxy S21
I feel i wasted my money by buying this junk phone. S9 is far better. Not sure samsung can fix the issue or not
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