(Last edited by
SamsungChelsea
) in
Since the June update, I cannot seem to locate the Samsung Cloud option in the Settings app. I tap on my name at the top, and I used to have an option to back up and restore what's in the screenshot below. Screenshot was taken on the Samsung Cloud website, where I cannot restore them to my phone. Anyone else lose this?
1 Solution
Accepted Solutions
What path did you select to get to that screen? On my Z Fold 3 I would select Settings>Accounts and Backup>Backup or Restore (under the Samsung Cloud segment).
Then tap the Backup Now at the bottom of the screen.
Then tap the Backup Now at the bottom of the screen.
That's what I used to see until the June update. The previous screenshot was from the website, so I know the backups exist, I just don't have a way to restore them. Here's what I see now:
I think you bought your phone directly from Verizon (NOT unlocked). That's why.
