Original topic:

Speakerphone not registering when pressing the button on the screen

(Topic created: 02-12-2024 02:13 AM)
308 Views
jasminetiara
Constellation
Options
Galaxy S22

Samsung Galaxy S23 Ultra. Android version 14.

I downloaded and installed an update to my phone last night. Ever since then, I'm noticing that if I'm on a phone call and I press the button to make it go to "speakerphone" then it doesn't register. I have to press it a few times before it does.

Can this be fixed?

3 Replies
novitaforlife
Constellation
Options
Galaxy S22
Look for any obstructions to your microphone or speaker

Make sure that nothing is covering the microphone or speaker on your phone. A poorly placed screen protector or case is one of the most common causes of sound distortions during calls.

0 Likes
jasminetiara
Constellation
Options
Galaxy S22

Thank you for this but this unfortunately didn't help me.

The issue I have is the button I press to make the speakerphone activate doesn't register when I press it during a phone call. I have to press it a few times before it is activated. Once it's activated it's fine, but is the activation itself that is the issue.

This only happened after I installed the update.

0 Likes
novitaforlife
Constellation
Options
Galaxy S22
Please note: If you are still having microphone or speaker issues after trying this, contact Samsung support as your device may have an internal error.
0 Likes