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Smart Switch S23 Ultra to S24 Ultra

(Topic created: 01-31-2024 05:25 AM)
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The_Chief
Nebula
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Galaxy S24
As surprised as I was by how much of my data was moved, I was more surprised by how much wasn't. I backed up everything to Samsung Cloud and Google just before using Smart Switch to move.

Most apps restored, some didn't.
Some app data restored, much didn't.
Quick settings didn't copy over.
Default app preferences didn't copy over.
Many settings, like notification preferences, didn't copy over.

I could go on and on, but I have a phone to set up. It will take a good two days to get this phone ready to swap the SIM... and then I get to do it all over again for the Darling Bride's S24 Ultra! Smart Switch has been around long enough that things like this should not happen. That's my 2¢ and probably not worth that much.

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Solution
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Galaxy S24

I migrated using Smart Switch over wifi from S23+ (latest 6.0 security update) to S24+ yesterday and everything made it as far as I'm aware... including my Secure Folder and data. 

Going to double check other data in the main/default container "user 0 profile" just to verify.

I had to re-authenticate on some apps which is expected behavior.

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15 Replies
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Galaxy S24
Maybe because one device had one ui 6.0 and the other has one ui 6.1 could be that problem why they didn't copy over
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Galaxy S24

I migrated using Smart Switch over wifi from S23+ (latest 6.0 security update) to S24+ yesterday and everything made it as far as I'm aware... including my Secure Folder and data. 

Going to double check other data in the main/default container "user 0 profile" just to verify.

I had to re-authenticate on some apps which is expected behavior.

The_Chief
Nebula
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Galaxy S24
I'm surprised, although it might be a difference in firmware (I'm US Unlocked). It's just very frustrating to have to go through every single app to see what's here and what's not.
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KiwiBird97
Red Giant
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Galaxy S24
Right. A device locked to Verizon cannot have all the data restored. Some of them could be permanently deleted.
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Galaxy S24

S23U to S24U using Smart Switch over Wi-Fi.

This time I got around 90% of data transfered. My best so far in years.

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The_Chief
Nebula
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Galaxy S24
I'll be the first to admit that scanning the QR code, and letting the phones get to work, is top-notch cool. Maybe I just have more tweaks and customization than most... we'll find out because I've started the process on the Darling Bride's phone and she's not nearly as techy as her husband.
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The_Chief
Nebula
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Galaxy S24
UPDATE: I'm surprised again by how much more data got moved from her S23 Ultra to her S24 Ultra compared with my move. I can't imagine anything so wildly different that caused her move to be so much smoother than mine! That's a mystery... so I apologize to Samsung for blaming Smart Switch when it's clearly just my device.
The_Chief
Nebula
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Galaxy S24
Smart Switch failed me again. I opened Gallery on the S24 Ultra and it's empty. Not one of my hundreds of photos/videos were transferred!
🤬
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loudd2v
Halo
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Galaxy S24
I found out instead of using smart switch if you go to accounts and backup you can restore your data from your previous device and worked out perfectly