cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Asteroid

Storage is filling

JUMP TO SOLUTION

Hi .. please help! Running out of storage space even though I moved most apps to sd, most photos to Google's photos Screenshot_20200107-220902_Device care.jpg

 

1 SOLUTION

Accepted Solutions
Highlighted
Asteroid

Re: Storage is filling

JUMP TO SOLUTION

Hello everyone.. so I found out what was filling up my storage space. I found I had over 2300 WhatsApp videos stored. I  occasionally clear chats thinking I'd get rid of all media but apparently that doesn't. So I opened files and checked WhatsApp media files .. deleted and all is fine .. thank you all for your support. Also as you can see from screenshot, I had no clue what was using all the space.

View solution in original post

Reply
Loading...
7 REPLIES 7
Highlighted
Samsung Moderator
Samsung Moderator

Re: Storage is filling

JUMP TO SOLUTION

Have you tried wiping the cache partition on your device?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Asteroid

Re: Storage is filling

JUMP TO SOLUTION

Thank you .. I tried deleting cache for some apps but didn't seem to make much of a difference and I moved most apps- that allowed- to sd card. 

Reply
Loading...
Highlighted
Constellation

Re: Storage is filling

JUMP TO SOLUTION

Downloas clean master it really helps a lot with keeping your phone smooth running etc

Reply
Loading...
Highlighted
Asteroid

Re: Storage is filling

JUMP TO SOLUTION

I'll give it a try .. thank you 

Reply
Loading...
Highlighted
Cosmic Ray

Re: Storage is filling

JUMP TO SOLUTION

It is your WhatsApp files. You can transfer files from WhatsApp media to sd card and delete videos and pictures you don't need. You can also back up your WhatsApp files to a cloud storage.

Reply
Loading...
Highlighted
Asteroid

Re: Storage is filling

JUMP TO SOLUTION

Thank you .. I already transferred all WhatsApp media to sd card. As you can see I only have 1.3GB of space used by WhatsApp. 

Reply
Loading...
Highlighted
Asteroid

Re: Storage is filling

JUMP TO SOLUTION

Hello everyone.. so I found out what was filling up my storage space. I found I had over 2300 WhatsApp videos stored. I  occasionally clear chats thinking I'd get rid of all media but apparently that doesn't. So I opened files and checked WhatsApp media files .. deleted and all is fine .. thank you all for your support. Also as you can see from screenshot, I had no clue what was using all the space.

View solution in original post

Reply
Loading...