cancel
Showing results for 
Search instead for 
Did you mean: 
Rebelsgirl
Asteroid

Takes so long to restart shows a lock on screen

JUMP TO SOLUTION

We just bought two s9 plus this weekend. I'm new to samsung phones. While my husband phone can restart really quick, mine shows a lock on a black screen unlocking with a green and red circle around it. My son said I must be using encryption and my husbands isn't. But I dont even know how to set up encryption. How do i get it to stop doing this?

1 SOLUTION

Accepted Solutions
Samsung Care Ambassador

Re: Takes so long to restart shows a lock on screen

JUMP TO SOLUTION

@Rebelsgirl settings-lock screen and security-secure startup(near bottom). Hope that helps Smiley Happy

View solution in original post

Reply
Loading...
2 REPLIES 2
Samsung Care Ambassador

Re: Takes so long to restart shows a lock on screen

JUMP TO SOLUTION

@Rebelsgirl settings-lock screen and security-secure startup(near bottom). Hope that helps Smiley Happy

View solution in original post

Reply
Loading...
Rebelsgirl
Asteroid

Re: Takes so long to restart shows a lock on screen

JUMP TO SOLUTION
@VerbumVeritum
Thank you! That worked!
Reply
Loading...