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Pann70
Cosmic Ray

Themes not applying to contacts or message screens

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This started out of the blue a couple of days ago, all of the themes seem to be affected,  so thinking it must be a problem with my phone. (S9). When applying a theme, the messages and contacts screens remain white. I have tried to clear out the cache and even data from theme store, rebooting and redownloading themes, nothing seems to work. I have a lot of money tied up in these, not to mention it just doesn't look nice or appealing to have the white amongst rest of the theme. Anyone else? I have also had problems with themes and icons not downloading at all, get an error screen.  I have excellent wifi coverage,  so that's not the problem.  Very frustrated right now.

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Pann70
Cosmic Ray

Re: Themes not applying to contacts or message screens

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I think (knock on wood) the problem has been resolved.  I wiped out the cache/partition,  cleared theme store data, along with about every app cache, and restarted my phone. Theme I downloaded after that has applied correctly to every section of the phone.

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Samsung Moderator
Samsung Moderator

Re: Themes not applying to contacts or message screens

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Have you verified the themes are compatible with the OS you are running?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Pann70
Cosmic Ray

Re: Themes not applying to contacts or message screens

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Yes, and like I said, one day themes were applying correctly,  literally next day were not. I am wondering if the November security patccb I recently downloaded could have something to do with the issue.

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userBPIqaxtKiS
Astronaut

Re: Themes not applying to contacts or message screens

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Happened to me today.  I put my phone Galaxy 8+ into battery saving mode as I'd forgotten to recharge and when I reapplied the icon theme I'd had for over a year... the contact and message icon won't apply. It looks terrible now.  They need to fix this.  It makes some purchased themes useless.  The icons are clearly there in the icon package.

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Pann70
Cosmic Ray

Re: Themes not applying to contacts or message screens

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Has anyone had similar problems before and had success with things like wiping the cache  partition, etc? Deleting theme store data did notjimg to help. I am super frustrated,  had just purchased two new Christmas themes that only work on half my phone. I have S9 with all the latest updates,  using Tmobile.  I am still suspicious that the November security patch is somehow to blame.

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Pann70
Cosmic Ray

Re: Themes not applying to contacts or message screens

JUMP TO SOLUTION

I think (knock on wood) the problem has been resolved.  I wiped out the cache/partition,  cleared theme store data, along with about every app cache, and restarted my phone. Theme I downloaded after that has applied correctly to every section of the phone.

View solution in original post

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