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11-13-2022 02:04 PM (Last edited 11-13-2022 02:05 PM ) in
Galaxy WatchSolved! Go to Solution.
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11-14-2022 12:48 PM in
Galaxy WatchThank you for reaching out. I can certainly understand your concern with the sensor cover not showing completely chrome. I would recommend first giving your watch a good cleaning to verify there is nothing stuck on the watch. Give this link a try for the proper method of cleaning your watch: https://www.samsung.com/us/support/answer/ANS00084602/
If you have tried cleaning the watch and are still experiencing these symptoms I would recommend a service repair. Please feel free to reach out to us directly via one of the following options and include a link to this thread.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/
4. Private message: https://bit.ly/3fbRevo
5. Contact customer service directly at 1-800-726-7864 for further assistance.
- Mark as New
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11-14-2022 12:48 PM in
Galaxy WatchThank you for reaching out. I can certainly understand your concern with the sensor cover not showing completely chrome. I would recommend first giving your watch a good cleaning to verify there is nothing stuck on the watch. Give this link a try for the proper method of cleaning your watch: https://www.samsung.com/us/support/answer/ANS00084602/
If you have tried cleaning the watch and are still experiencing these symptoms I would recommend a service repair. Please feel free to reach out to us directly via one of the following options and include a link to this thread.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/
4. Private message: https://bit.ly/3fbRevo
5. Contact customer service directly at 1-800-726-7864 for further assistance.