Galaxy Watch

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Up to how many days do I have to purchase a protection plan for a Samsung watch?

Posted by 07-30-2023 08:13 AM in Galaxy Watch

Up to how many days do I have to purchase a protection plan for a Samsung watch? View Post

07-30-2023 11:48 PM

I thought the period for phones and tablets was shortened from 60 to 30 days. There should be period... View Post

When sending back the trade-in do you need to send back the watchband as well?

Posted by 07-29-2023 02:35 PM in Galaxy Watch

Getting ready to trade in my Galaxy watch4 classic pro and not sure if I need the original watch band or if I can send it in with the one I... View Post

07-30-2023 01:48 AM

You don't need to send watch bands with your trade in Watch. https://order-help.us.samsung.com/hc/en... View Post

Where can I purchase a Samsung charger my Galaxy watch 4 Classic?

Posted by 07-26-2023 09:10 AM in Galaxy Watch

I by accident broke my galaxy watch 4 classic charger and don't know where to get 1 that's compatible and samsung brand. Please help View Post

07-27-2023 01:55 PM

Thank you for reaching out. I can certainly undrstand the importance of needing a new charger and I ... View Post

Are the watch bands interchangeable on Galaxy watch series devices?

Posted by 07-26-2023 06:32 PM in Galaxy Watch

Does anyone know if my Galaxy watch 5 bands will fit the new Galaxy watch 6? I know the new bands have a button. View Post

07-27-2023 08:00 AM

Hello @lizzy64, Welcome to the Community. We understand the importance of making sure you have the r... View Post

Does the Galaxy watch 5 Pro allow you to see Heart Rate history?

Posted by 07-24-2023 07:26 PM in Galaxy Watch

Hi, I'm thinking of getting a Samsung Galaxy 5 Pro watch. I have recently been diagnosed with Atrial Fibrilation (AF) - which apparently the... View Post

07-27-2023 06:30 AM

Thank you for reaching out and welcome to the community. I can certainly understand the importance o... View Post

Is there a way to stop the steps on my phone due to the watch counting them?

Posted by 07-24-2023 01:22 PM in Galaxy Watch

I have samsung health on my phone and watch. Is there a way to stop the steps on my phone? A lot of times I have to have my watch on air plane... View Post

07-26-2023 03:28 PM

Thank you for reaching out and welcome to the community. I can certainly understand the importance o... View Post

Expanding battery on Active2 -- Screen pulling away from unit

Posted by 07-24-2023 12:26 PM in Galaxy Watch

So I bought for my sister a Samsung - Galaxy Watch Active2 Under Armour Edition Smartwatch 40mm Aluminum - Aqua Black Model:SM-R830NZKUUDA I bought... View Post

07-26-2023 01:10 PM

Thank you for reaching out and welcome to the community. I can definitely see how this would be conc... View Post

Why does my Samsung galaxy watch 5 keep reporting it is receiving images from my phone?

Posted by 07-22-2023 05:55 PM in Galaxy Watch

Why does my Samsung galaxy watch 5 keep reporting it is receiving images from my phone? My phone gallery is not setup to do so on my phone. View Post

07-24-2023 03:59 PM

Thank you for reaching out and welcome to the community. I can certainly understand your concern wit... View Post

Please allow another e-mail app to be used on the Galaxy watch

Posted by 07-22-2023 12:24 PM in Galaxy Watch

Hey Samsung, I know it's not that useful on such a small screen, but there needs to be an alternative to OutLook ... View Post

07-24-2023 11:52 AM

Thank you for reaching out. We appreciate your feedback and will tag it on the forum so that it will... View Post

Watch 4 problem

Posted by 07-22-2023 07:32 AM in Galaxy Watch

On samsung galaxy watch 4 google play store on ot will not install anything even with factor reset whats going on View Post

07-24-2023 11:24 AM

Thank you for reaching out. I can certainly understand your concern with not being able to install s... View Post

Can you please tell me what the find my phone icon looks like on my Galaxy watch 5?

Posted by 07-24-2023 09:40 AM in Galaxy Watch

I can locate the FIND MY PHONE app on my Galaxy watch 5. Is it a tile? Do I need to get it from the app... View Post

07-24-2023 10:55 AM

Go to the home screen (the main watchface) and swipe up from the bottom bezel to bring up the app tr... View Post

When will we be able to view ring and nest on our watch?

Posted by 07-21-2023 09:17 AM in Galaxy Watch

When will we be able to view ring and nest on our watch? View Post

07-22-2023 03:25 PM

Thank you that worked. I have a LTE and hope someday I can view ring live with ability to talk to wh... View Post

Swimming: Let us edit length count

Posted by 07-20-2023 06:34 AM in Galaxy Watch

I've had 4 Samsung smart watches and none ever kept an accurate count of distance swam. None! So I understand there ate lots of of variables... View Post

07-20-2023 08:15 AM

Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will ... View Post

Samsung Health sleep score - mentioned walking

Posted by 07-18-2023 05:46 AM in Galaxy Watch

I wish I could have screenshot this... This morning my Samsung health sleep score had first said: You walked less frequently... ... View Post

07-19-2023 11:42 AM

Thank you for reaching out. I can certainly understand your concern with the watch showing "You walk... View Post

Galaxy Active 2 Won't Charge

Posted by 07-13-2023 09:34 AM in Galaxy Watch

My Galaxy Active 2 (SM-R820) will no longer charge when placed on the charging puck. The watch works fine other than this issue. I have rebooted it... View Post

07-14-2023 06:54 AM

Thank you for reaching out and welcome to the community. I can certainly understand your concern wit... View Post

I just got my mom Galaxy watch active two

Posted by 07-01-2023 09:41 AM in Galaxy Watch

We went shopping and then we found Galaxy watch active 2 for $80 and we picked it up for my mom and I'm surprising her with it today View Post

07-13-2023 06:52 AM

Thank you for reaching out. I am glad to hear your mom is having such a wonderful experience with he... View Post

Excited about brand new Watch 4 Classic as I don't have to check my phone repeatedly for notifications

Posted by 07-09-2023 06:44 AM in Galaxy Watch

I just ordered a Samsung Galaxy Watch 4 classic 2 days ago for my Samsung Galaxy A03s and I really love the watch.. now I don't have to keep... View Post

07-10-2023 10:35 AM

Thank you for reaching out and welcome to the community. We are so happy to hear you are excited abo... View Post

Galaxy Watch 6 Classic 47mm

Posted by 07-08-2023 11:23 AM in Galaxy Watch

How large is "Huge"? View Post

07-10-2023 08:06 AM

Thank you for reaching out. We can't speculate about the specifications for the Galaxy watch 6 serie... View Post

Is there a free samsung watch with purchase of a s23 ultra device

Posted by 07-07-2023 11:35 PM in Galaxy Watch

I recently purchased a s23 ultra phone is there a free watch that comes from Samsung I saw a link but it dont anwser my question View Post

07-10-2023 07:10 AM

Thank you for reaching out and welcome to the community. At this time Samsung is not offering a free... View Post

Galaxy watch keeps calling someone on my emergency contact list

Posted by 06-30-2023 12:30 PM in Galaxy Watch

Hi, Twice now, my watch has called someone on my emergency contact list. Once while I was sleeping and then while I was leaning on my... View Post

07-09-2023 10:42 AM

I had to turn mine off. It kept trying to call my emergency contact while I was sleeping or just sit... View Post

Can you edit your step count on your Galaxy watch?

Posted by 07-07-2023 04:43 PM in Galaxy Watch

I had a consecutive weeks of steps going on with 10k a day for 90+ weeks and back on the 4th of July my watch rebooted but before it did I had... View Post

07-07-2023 04:48 PM

I don't believe there is a way to edit your steps. View Post

Any idea when the Galaxy watch 6 will be coming out and the price?

Posted by 07-07-2023 05:01 AM in Galaxy Watch

Any idea when the 6 will be coming,and price? View Post

07-07-2023 07:48 AM

Thank you for reaching out. We can't speculate about the release date for the Galaxy watch 6 or the ... View Post

Body temperature and cycle tracking

Posted by 07-05-2023 02:44 AM in Galaxy Watch

Does anyone know why the temperature is only reading to 1 decimal place. For accurate BBT temps is should be to 2 decimal places? One decimal... View Post

07-05-2023 10:33 AM

Thank you for reaching out. I can certainly understand your concern with the accuracy of the cycle t... View Post

How do I find my battery percentage on the watch 5 pro?

Posted by 07-01-2023 12:08 PM in Galaxy Watch

How do I find my battery percentage on the watch5 pro? View Post

07-03-2023 08:03 PM

Hi @user9c41anGQLJ Swipe down from the top of the screen, and it should bring up quick settings togg... View Post

Snore detection feature not working

Posted by 07-02-2023 11:13 AM in Galaxy Watch

Snooring Feature is not working View Post

07-03-2023 10:17 AM

Thank you for reaching out and welcome to the community. I can certainly understand your concern wit... View Post

Watch5 switches my workout to walking on it's own

Posted by 07-02-2023 12:03 AM in Galaxy Watch

Watch 5 pro switches my bicycle workout to walking on it's own using Samsung health, its ridiculous. I used it twice for this purpose and it... View Post

07-03-2023 08:43 AM

Thank you for reaching out. I can certainly understand your concern with your workouts changing on t... View Post

Can you change the button orientation on the Galaxy watch 5?

Posted by 06-25-2023 01:07 PM in Galaxy Watch

I just acquired a new Galaxy watch 5 and wear it on my right wrist because I am left-handed. If I change the watch face orientation, can I also... View Post

06-26-2023 11:17 AM

Thank you for reaching out and welcome to the community. As someone who is also left-handed, I can c... View Post

Is the Samsung Galaxy watch series devices waterproof?

Posted by 06-15-2023 12:55 PM in Galaxy Watch

samsung watch 3 41mm is it waterproof? View Post

06-19-2023 07:16 AM

Thank you for reaching out and welcome to the community. I can certainly understand the importance o... View Post

SmartThings on smartwatch won't allow me to access my smart tags

Posted by 06-14-2023 08:13 PM in Galaxy Watch

I have smart things on my Galaxy Smartwatch 3 but I can't access any of my Samsung smart tags. View Post

06-15-2023 01:01 PM

Thank you for reaching out and welcome to the community. I can certainly understand your concern wit... View Post

How do I get the Samsung Galaxy Wearables app to load custom watch faces without spinning?

Posted by 06-10-2023 08:14 AM in Galaxy Watch

Anyone know how to get the wear app to load the custom face watch just spins on load never actually lets me go into menu to make changes any thing... View Post

06-13-2023 10:21 AM

Work thank you View Post