Original topic:

Galaxy watch 6 and 6 Classic tracking thread

(Topic created: 08-22-2023 05:14 PM)
Jayem26
Astronaut
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Galaxy Watch

I pre-ordered the 6 Classic and my order Expected Delivery date keeps getting pushed later. When I ordered it the system said Aug. 11 and the next day it was changed to 8/25. Over the weekend it changed to Sept. 8th and yesterday it became 9/15. I called CS yesterday and they couldn't help me...what is going on? This is "pre-order"!

76 Replies
MikeR08
Asteroid
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Galaxy Watch
Was anyone else foolish enough to pre-order the Galaxy watch 6 and still waiting at least until mid-september. I could have bought it in the store and got it sooner what a joke I've called twice nobody can give me a straight answer.
MarkC609
Samsung Care Ambassador
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Galaxy Watch
MikeR08, yes you could purchase it new from a store but I will be patient and wait for my free pre-order gift (fabric band) and the $200 trade-in value Samsung is going to give me for my Watch5.
MikeR08
Asteroid
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Galaxy Watch

It's the point, first it was supposed to ship Aug 26, now it's September 15th, something went wrong somewhere, like I said, pre-order, is a pre-order. Would have been nice to get some type of answer or explanation. 

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MarkC609
Samsung Care Ambassador
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Galaxy Watch
Yeah don't get me wrong I understand where you're coming from. Sometimes we consumers tend to overthink it when shipping gets delayed but it can simply be there was high demand for this product and the people who pre-ordered early are fine as there was plenty of supply in the U.S. warehouses. Some of us ordered a bit late and have to wait for more supply to arrive from overseas.
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MarkC609
Samsung Care Ambassador
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Galaxy Watch
Hey MikeR08, was curious to know if you possibly received a earlier shipping date? I recieved a email on August 30th with good news that my order had been shipped and I received my Watch6 Classic on Sept. 1st.
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DarSnarf
Explorer
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Galaxy Watch
I pre-ordered my Watch 6 Classic back on the 10th. It was the last day to pre-order it from Samsungs website to get the deal they were having. I was very surprised to see the ETA being around September 8th but I was hopeful it would come sooner. Then a few days ago, I saw it changed to September 15th. So I live chatted with them and they are saying it was delayed because of production problems from high demand of the watch. I don't know, I guess I'm just venting because I'm watching all these YouTube videos of people getting them weeks before they are released and it's just irritating. That and I could just go to Best Buy and get it right now. I've had many Samsung products before and still use them. I will never change to another brand but this expierence will probably change my mind on getting something straight from Samsung in the future. 

If you made it this far, thanks for listening. Feel free to leave some advice you may have. 

-Jason
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user8r8qgK3ZK8
Astronaut
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Galaxy Watch
I prefer the classic 47mm on July 28th and mine isn't arriving until Sept 1st maybe
DarSnarf
Explorer
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Galaxy Watch
That blows! I just watched a YouTube video and the guy said he pre-ordered it on the 10th and got it a week later. Very irritating!
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JBTechfanatic
Supernova
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Galaxy Watch
Obviously I'm not Samsung and cannot speak for them but the volume of orders will make a difference in my case it said that it was going to come September 5th it was delivered to my last week without any warning so have hope I'm almost positive that you will have it way before
DarSnarf
Explorer
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Galaxy Watch
Thank you! How do you like it? I'm coming from and Watch4 and had the Original Galaxy Watch before that. Great watches!