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Original topic:

Please remove required pin feature for Samsung Pay on Watch 4

(Topic created: 05-29-2022 07:45 AM)
Jess04
Comet
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Galaxy Watch

Samsung,

 
Why do you continue to make useful features more difficult to access? 🤨🙄
 
Was it you or Google that had the idea to require the watch face to be locked with a pattern or PIN when Samsung Pay is enabled? Why could you not have kept things the same like the previous watches? It was so much simpler to be able to hold the back button to prompt Samsung Pay and THEN enter a PIN, like at an ATM. It makes it pointless now to even allow Samsung Pay to be enabled by a gesture when you have to bypass the Watch's unnecessary lock screen just to use it. 🙄 
 
Can you please go back to making features more easily accessible and stop burying them in menus or completely removing them? 🙏🏻 Are you guys se ding surveys to customers asking how much they use the features you've removed? Because I have seen a single one. 🤨

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

We appreciate your feedback and will tag it on the forum so that it will appear with other feedback, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.

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