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Samsung Curved Gaming Monitor 24" Having issues

(Topic created: 10-06-2020 09:44 AM)
userXKDafFduFo
Constellation
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Monitors and Memory

Hello all,

This is the second time I have had this issue with this monitor. It is displaying a single vertical line and this second time, it happened when I hit the <PrintScreen> Key. Now I am wondering if there is a way to fix it seeing as I just sent it back for repairs. I literally just received this monitor too. I have a dual-monitor set up and tried to switch the cables and the line is still there. Also I took a screenshot to send a friend and the line doesn't show up in the screenshot, so it has to be an issue with the monitor. 

 

This is the 24" CRG5 Gaming Monitor

Model #: LC24RG50FQNXZA

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Anonymous
Not applicable
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Monitors and Memory

I am sorry to hear about this. Please send the serial number, along with a photo of the display symptom, to this PM Link.