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userlZP55wDPUm
Asteroid

On landscapre mode the top and bottom screen in not responding to touch

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So when i use apps in landscape mode i realised the edge of the screen which would be top on bottom on landscape mode is not responding to touch. ( S-Pen seems to work) I have removed my tempered glass protection to rule that out.

Is it a know issue or did i receive a faulty handset? 

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userlZP55wDPUm
Asteroid

Re: On landscapre mode the top and bottom screen in not responding to touch

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Factory reset did the trick. Might be some app interfering 

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3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: On landscapre mode the top and bottom screen in not responding to touch

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Can I get your full model code, baseband version, and carrier information?

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userlZP55wDPUm
Asteroid

Re: On landscapre mode the top and bottom screen in not responding to touch

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Model : SM-N960F
Baseband Version : N960FXXU2ARI4
Carrier : Optus (Australia)
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userlZP55wDPUm
Asteroid

Re: On landscapre mode the top and bottom screen in not responding to touch

JUMP TO SOLUTION

Factory reset did the trick. Might be some app interfering 

Reply
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