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Original topic:

My Note 20 Ultra Not Connecting 5.0 GHZ Wifi

(Topic created on: 9/22/20 4:55 PM)
userdbY6EkhtAK
Constellation
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Note20

What steps are needed to make Note 20 Utra connect to 5.0 GHZ?

My Note 20 Ultra only conects to 2.4 GHZ and is slow.

Frustrating. 

12 Replies
Adaboy
Red Giant
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Note20
Hm strange behavior. Maybe soft reset phone and router.
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userdbY6EkhtAK
Constellation
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Note20

Note 20 Ultra keeps connecting to 2.4 GHZ wifi when I prefer it to connect to 5.0 GHZ. Any advice, please?

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userePgnnIv5xB
Constellation
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Note20

Could make a different password for the 5gz network and forget the 2.4ghz network so it no longer connects to it.

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user6mykXb6z0r
Asteroid
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Note20
my phone told me it didn't support 5GHZ wifi when I went to sign on to my wifi
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anilabr21
Constellation
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Note20
I'm having the same issue.. Any solution?
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Adaboy
Red Giant
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Note20
what does it say when you try to connect to 5g? My router has 2.4 and 5. I can switch between the two on Note 10+. Try to connect to the 5g by selecting it under your WiFi settings on phone. Lastly change the name on the 5g if its the same name as 2.4.
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userXvCwVKTFwi
Cosmic Ray
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Note20

I am having the same issue. 

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RedDragon
Samsung Care Ambassador
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Note20

@userdbY6EkhtAK IF you have a router that is hybrid or it will automatically to 5g or 2.4 it is possible that your phone is far away from the router and it will switch to 2.4ghz. if you have a router that has a dedicated 5Ghz it should connect. 

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userePgnnIv5xB
Constellation
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Note20

5.0ghz range is not as good as the 2.4ghz frequency so it will drop off at a fairly short range unless you are using a range extender or a repeater on your home network.

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