- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-20-2020
01:29 PM
(Last edited
‎08-24-2020
01:53 PM
by
SamsungRei
) in
My Note 20 Ultra doesn't working good on wireless. The phone connects and work for 5~10 minutes then stops to work on wireless. Alreafy did network reset and wiped the cache. Nothing changed on 5G is working good 🤬🤬🤬 1<edit>
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-20-2021 08:26 AM in
Note20Hi all,
I have a Galaxy Note S20 Ultra 5 G and I was having this problem. As many of you have mentioned this is not a wifi issue it's related to the phone.
I have different wifi's in my house and the problem has been reproduced in all the wifis.
Why the issue happens, at least in my case: the issue happens when you have a dual band working as one, steering option activate. I think that the phone is not able to well manage it.
I have bypassed this issue activating only the 5G wifi network and deactivating the 2,4 one. Doing by this way, the phone connects in 5G mode and it's working fine.
I think it's a samsung problem and I don't understand how a very expensive phone can not properly manage it.
Hope this helps!!!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-22-2021 07:21 PM in
Note20as others have stated the only way to get the phone to recognize and switch to the highest quality signal is to toggle the Wi-Fi setting off and on. Samsung please realize that this is more than a triviality but is an actual problem for users that are on the move. for instance I have to do video calling and conferencing and move between multiple locations during a call. in other networks I've noticed the same problem. this makes the phone virtually useless for mobile video conferencing in regions where Network conditions change frequently.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-22-2021 08:45 PM in
Note20- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-23-2021 01:25 PM in
Note20January 19th I received the latest update from Verizon... Out of curiousity I turned the Google Location Services back on - and I've not been disconnected yet. Maybe the latest updates have a fix included?
Software Version: N986USQS1CTLC
Android Patch Level: January 1, 2021
I'll let you know if the issue returns. BTW: I did submit a ticket in the Samsung App on my phone asking the issue be fixed with links to this thread. Hopefully they figured it out.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-24-2021 12:46 PM in
Note20I don't kno why Samsung has marked this thread as "Solved". The solution that seems to have fixed this issue is to disable Google Location Accuracy. How is this a permanent solution? The fact that Samsung hasn't addressed this at this point is extremely dissapointing, especially seeing how large this thread has grown.
Having said that, our company will no longer be supporting Samsung products in the future. In a time where conference calls are vital, having issues with Wi-Fi dropping is completely unacceptable for a device at this price range.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-27-2021 04:14 PM in
Note20- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-27-2021 04:17 PM in
Note20- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-28-2021 09:42 AM in
Note20My wife's been complaining loudly about her Note 20 Ultra randomly dropping wifi since getting them back in October. I haven't noticed it on my Note 20 Ultra but I don't use my phone nearly as much. She relies heavily on notifications and when the wifi drops, the notifications stop. Our phones are now updated with Android 11 and the problem persists.
Between this issue and the problems I'm having with out of focus and spotty focus macro shots with the camera, I'm starting to regret not going with iPhone 12 Pro Max instead.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-05-2021 09:23 PM in
Note20In Google it says 'problem solved' ...as I see it here, it isn't. So what do we do?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-06-2021 07:26 AM in
Note20