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10-19-2017 10:53 AM in
Note8Hey everyone.
So I came from a Note 5 and I used the default "messages" app and when I found find a funny GIF I would send a friend a text by loading up the pictures icon and finding The gif and hitting send. The animations would send and would be received in normal time.
Since I've had the Note 8, as soon as I attach any size gif or even make my own GIF using handwriting (live message), it speeds up the animation to hyperspeed and myself and the recipient can barely tell what's going on as it's sped up so fast?
Anyone else have this issue?
Solved! Go to Solution.
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10-31-2017 08:51 PM in
Note8- Mark as New
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01-13-2018 08:07 PM in
Note8Any updates on this??
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01-20-2018 05:31 AM in
Note8This is NOT an accepted solution.
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03-08-2018 07:24 PM in
Note8Terrible horrible service here. You SUCK moderator! What's the damm solution?
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03-09-2018 06:58 AM in
Note8Looks it was my fault saying the solution was "solved" after Samsung acknowledged my issue. Although this has yet to fixed. I wonder if they brushed it under the rug
Samsung are you guys working on this? Can we get an update?
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03-09-2018 11:45 AM in
Note8Hey folks.
Last I heard the technicians were still working on this. I haven't gotten any updates recently either. No worries though! I'll reach back out and remind them about this just in case they thought we forgot. ;)
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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05-05-2018 12:45 PM in
Note8Here we are halfway into a whole new year and this is STILL a problem! Is there ever going to be a fix?
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01-31-2019 08:55 AM in
Note8Nope. 2019 now and still having the same issue.
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01-31-2019 09:04 AM in
Note8Yup. Same here. I have isolated the issue to being a size issue because if I compress the gif using an editor or shrink the resolution it works fine but looks terrible. Idk what changed because years ago it worked fine.
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05-29-2018 06:00 PM in
Note8It is May of 2018!!! How is this still not fixed?!!! Did you forget to"add it to the report"???

