Original topic:

Why I don't have the anti-virus of McAfee on the device care?

(Topic created: 02-11-2024 02:03 AM)
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XDDD
Astronaut
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Does anyone know why I don't have the 'No Threats Found' feature on my device? I think it's like an antivirus, and I believe McAfee also comes with it. I've seen that many other Samsung devices have it, including my model A14 5G, and I've searched for it on YouTube, but some people have it and I don't. Does anyone know why?
(In fact, I already updated it to Android 14 or UI 6 and that still doesn't appear) 
7 Replies
Ric221
Comet
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A little more information is needed. Such as, what phone are you using for a start?
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XDDD
Astronaut
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A galaxy a14 5g
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LongHiker
Legendary Samsung Care Ambassador
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@XDDD It depends on your carrier. If the carrier has their own antivirus or digital protection service, they will disable that item in the menu. 

LongHiker
Legendary Samsung Care Ambassador
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Different variant, different carrier, locked vs unlocked, etc.
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XDDD
Astronaut
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And what can I do or what do you recommend I do since I don't have that antivirus on my device?
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XDDD
Astronaut
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But if mine doesn't have one and I search for the phone model on YouTube and it shows up on YouTube, why would it be?
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LongHiker
Legendary Samsung Care Ambassador
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@XDDD You could checkout BitDefender, Malwarebytes, or something similar. 

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