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Original topic:

Battery

(Topic created: 09-17-2021 07:52 PM)
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KateyMac96
Astronaut
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Does anyone else have a battery issue now with it draining faster?
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9 Replies
Z-52
Astronaut
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Yeah, same I have a s21 Ultra and it is draining way faster than usual for this type of phone. My phone gets hot after 10-20 minutes of use as well.
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sebas5287
Comet
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Clear cache of the phone on recovery mode
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Zippychief
Astronaut
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Excellent battery life on the S21 standard here
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trstnu
Explorer
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Great battery life on my s21+
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useriVA6T5bcfM
Constellation
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Yes
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cmott
Asteroid
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I had the same issue on my S21 Ultra, wiped the cache in safe mode twice in a row, and now battery life is great.
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Wiped cache once already on S21, didn't help battery issues. May try wiping again, but makes no sense it would take two tries... Cache wiped is cache wiped.
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The_Deacon
Halo
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Same issue. Draining faster and taking longer to charge, plus running warm.
Seems better after cache wipe in safe mode.
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USBetaModerator
Beta Moderator
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Hello @KateyMac96 ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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