cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Original topic:

Fingerprint

(Topic created: 10-15-2021 04:54 AM)
1236 Views
Options
Questions
I've noticed that the fingerprint scanner is less efficient and sometimes struggles to read my fingerprint for the lock screen and samsung pay.
7 Replies
bqooo
Comet
Options
Questions
Which phone do you have? šŸ¤”
For me, I have s21+, and I don't think there's any issues with the ultrasonic fingerprint scanner.
Options
Questions
S21 standard. I've recently downgraded back to ONE UI 3 to see if there's a difference, and I noticed that there's no issues with ONE UI 3. Now, with the ONE UI 4, it sometimes fails to read my finger and requires multiple attempts.
0 Likes
user751201tmO21
Honored Contributor
Options
Questions
To the contrary, I have no issues with it
0 Likes
chrispy0
Galaxy
Options
Questions
I know this isn't a fix but it has helped me, try registering 2 sets of prints with each finger or thumb.
Options
Questions
Bet bet
0 Likes
Anthony232
Galaxy
Options
Questions
It's a lot slower on beta
0 Likes
USBetaModerator
Beta Moderator
Options
Questions

Hello,

 

Please try force stopping the app, clearing its cache and rebooting your device. If issue continues, please send us an error report to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

 

Regards

One UI Beta Team

0 Likes