Original topic:

Fingerprint

(Topic created: 10-15-2021 12:18 AM)
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I've noticed that the fingerprint scanner is less efficient and sometimes struggles to read my fingerprint for the lock screen and samsung pay.
7 Replies
bqooo
Comet
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Which phone do you have? 🤔
For me, I have s21+, and I don't think there's any issues with the ultrasonic fingerprint scanner.
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S21 standard. I've recently downgraded back to ONE UI 3 to see if there's a difference, and I noticed that there's no issues with ONE UI 3. Now, with the ONE UI 4, it sometimes fails to read my finger and requires multiple attempts.
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user751201tmO21
Honored Contributor
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To the contrary, I have no issues with it
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chrispy0
Comet
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I know this isn't a fix but it has helped me, try registering 2 sets of prints with each finger or thumb.
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Bet bet
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Anthony232
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It's a lot slower on beta
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USBetaModerator
Beta Moderator
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Hello,

 

Please try force stopping the app, clearing its cache and rebooting your device. If issue continues, please send us an error report to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

 

Regards

One UI Beta Team

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