cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Original topic:

Random freezes and OS crashing

(Topic created: 09-20-2021 07:55 PM)
707 Views
Focr06
Comet
Options
Questions
Issue I have encountered is that randomly, there are some freezes that sometimes comes back after some seconds.. Sometimes you need to force reset. But today, I had random restarts happened twice each time was at different times, apps, situations. Anyway to report that, since the phone restarts other than a post? Does the app collects data from random restarts and crashes? Really want to report everything I find.. Since I use my phone for a bunch of different things... Simultaneously... 
4 Replies
bluefire
Nebula
Options
Questions
Have you tried clearing the system cache?
Go to Device care, battery and check if any app is acting abnormally that is causing the reboot. Not all apps have been optimized for Android 12
0 Likes
Focr06
Comet
Options
Questions
Yup.. I do that often.. And every time one comes up.. I put it to sleep.
0 Likes
USBetaModerator
Beta Moderator
Options
Questions

Hello @Focr06 ,

Thank you for your feedback. If you havenā€™t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

0 Likes
userV5du9bPdNc
Cosmic Ray
Options
Questions
Same, 5-10 times a day my phone locks up and restarts. Every time I open this app, it sends a crash report. This Beta version seems really unstable. Clearing system cache has no effect.
0 Likes