user_ams007
Planetary Samsung Care Ambassador
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โ09-17-2021 02:11 PM in
Questions
Please fix the shop Samsung app! Even after the recent update I can't sign in to my account, I have a personal account and business account
2 Replies
USBetaModerator
Beta Moderator
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โ09-17-2021 02:45 PM in
QuestionsHello @user_ams007 ,
Thank you for your feedback. If you havenโt already, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung memberโs app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards,
One UI Beta Team
MiRo88
Cosmic Ray
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โ09-18-2021 12:41 AM (Last edited โ09-19-2021 01:26 AM ) in
Questions
You have to completely sign out of your Samsung account on the device itself and sign back in. I had this same issue. Should resolve. The downside is having to reactivate credit/debit cards in Samsung pay again
Settings> Accounts and backup> Manage accounts> (Samsung account)> remove account
Settings> Accounts and backup> Manage accounts> (Samsung account)> remove account