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Original topic:

Touchscreen not working in Beta

(Topic created: 09-29-2023 06:06 PM)
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boyer16
Asteroid
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These updates are wrong, the phone touches where I don't want to touch and enters any application without me touching it when I want to go to another place or application

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VerbumVeritum
Galactic Samsung Care Ambassador
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Are you running the One UI 6 beta software?
boyer16
Asteroid
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Yes
VerbumVeritum
Galactic Samsung Care Ambassador
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Ah ok! That explains it! These are currently known bugs the beta team is working to squash. They will all be fixed in the complete and final release, which should be about a month away. 🙂
DanG92263
Honored Contributor
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I know it will be difficult to do, but you can perform a test of the screen in this app, goto the main screen and press the Support tab.

If it fails, contact Samsung for information on a local Samsung repair center. Or visit this website: https://www.samsung.com/us/support/service/locations/?product=M0060001
ighanman
Asteroid
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Beta versions are filled with bugs, that's why they are called beta test
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boyer16
Asteroid
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I know! but how can you comment on the errors, I only gave an opinion
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USBetaModerator2
Beta Moderator
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Hello,
Thank you for your feedback.

Please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

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