JasonNR
Cosmic Ray
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ā09-15-2021 08:37 PM in
SuggestionsI think an option to do a factory reset without having to delete or back up my pictures, videos and music would be nice.
2 Replies
USBetaModerator
Beta Moderator
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ā09-16-2021 12:47 PM in
SuggestionsHello @JasonNR ,
It is technically challenging to implement a master reset that wont delete media. Its like formatting a PC but asking for programs to be kept. Best option would be to be backup to cloud service like Samsung cloud and restore it back once master reset is Complete.
Regards
One UI Beta Team
JasonNR
Cosmic Ray
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ā09-16-2021 02:04 PM (Last edited ā09-16-2021 02:08 PM ) in
Suggestions
I don't know how they do it in windows, but they have an option to reset everything and keeping personal files. OnePlus does this as well, and it's a better comparison instead of comparing it to a PC. I understand that it may be too difficult to be worth it tho. Thank you for the reply.