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Original topic:

Factory Reset Without Deleting Media

(Topic created: 09-15-2021 08:37 PM)
JasonNR
Cosmic Ray
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I think an option to do a factory reset without having to delete or back up my pictures, videos and music would be nice.
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USBetaModerator
Beta Moderator
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Hello @JasonNR ,

It is technically challenging to implement a master reset that wont delete media. Its like formatting a PC but asking for programs to be kept. Best option would be to be backup to cloud service like Samsung cloud and restore it back once master reset is Complete.

Regards

One UI Beta Team

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JasonNR
Cosmic Ray
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I don't know how they do it in windows, but they have an option to reset everything and keeping personal files. OnePlus does this as well, and it's a better comparison instead of comparing it to a PC. I understand that it may be too difficult to be worth it tho. Thank you for the reply.
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