Please navigate to settings -> apps -> samsung account -> App details in store and update to latest version.
Clear data and cache of the samsung account app and login to shop Samsung. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.
