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Asteroid

Samsung Galaxy Tab E not charging

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I have had my Galaxy Tab E through my AT&T service for about a year and a half. I went to turn it on and it won't turn on. I went to charge it and it won't charge (with MULTIPLE charging cords/locations). What can I do?

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Samsung Care Ambassador

Re: Samsung Galaxy Tab E not charging

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So it still sounds like it just needs to be reset, try pressing and holding power button and the volume down button.  If this works it should take like 10 seconds.

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Samsung Care Ambassador

Re: Samsung Galaxy Tab E not charging

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@latnerg

It may just need to reboot. Press and hold the power button for 30 seconds and see if it reboots.

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Asteroid

Re: Samsung Galaxy Tab E not charging

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It does not. I tried that already.

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Samsung Care Ambassador

Re: Samsung Galaxy Tab E not charging

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So it still sounds like it just needs to be reset, try pressing and holding power button and the volume down button.  If this works it should take like 10 seconds.

View solution in original post

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Asteroid

Re: Samsung Galaxy Tab E not charging

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This worked. Thanks!

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Astronaut

Re: Samsung Galaxy Tab E not charging

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Same issue here, the fix worked a few times but now it doesn't work anymore. I opened the table and check the battery and it has the right voltage (3.75V), Is it possible that something odd was happening in the battery? maybe if I bought a new one it will fix the problem.

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