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Using a hu6950 55 inch "Smart" TV, the setup is STB to Marantz receiver to TV. HDMI 4 is used for ouput via receiver with ARC turned on... View Post I read your solution and it is a little confusing how you wrote it. Any chance you could write th... View Post |
As others posted, weeks and months go by without resolution and it is incremental steps, then Samsung goes silent after each step. I Call daily.... View Post Hello! I completely understand your frustration. I'll be more than delighted to assist. Can you t... View Post |
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We have just noticed we have a spot of light visible on the screen, I have tried the self diagnosis and it failed 3 tests, what is causing this? View Post Thank you for reaching out! This forum is for the support of US products and customers. As your p... View Post |
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I purchased my Samsung Smartv UN65MU7000 3 years ago, and haven't had any problems in that time. Recently, my original Samsung remote (that... View Post Same issue. Added before, but now will not. Registered also. No joy. Model: UN50RU7000FXZA So... View Post |
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I keep getting a message to update my software but it's in auto mode. When I try to do it manually it gives me this error message: 800... View Post |
I have a 65 inch curved Samsung TV, model number UN65KS8500F, that I picked up from Besty Buy maybe a year or two ago. I was looking at connecting... View Post Hi did you get it sorted i have the same issue works the volume but not the on/off View Post |
This is a TV that I bought March 2018 from Sams Club. Recently I have been noticing a copy of the top 25% of the screen flickering as a... View Post Hello! I completely understand your frustration with the flickering tv screen, I'll be more than ... View Post |
My one connect box is not sending HDMI signals to the TV. I've checked all of the devices and replaced HDMI cables which did not resolve the... View Post Hello, I tried cable replacement but did not work. What brand and or model HDMI cable did you get... View Post |
I have a 2017, MU8000, HD TV. The HDMI(ARC) has stopped working. The TV no longer recognize my POLK soundbar with connected to the HDMI(ARC) port.... View Post I recommend letting a service technician have a look. As we would like to gather additional infor... View Post |
The back light on my 43 inch 2019 model samsung tv is not worki g on the left side i have check picture f9r ps and ps4 aswell as the apps and reset... View Post Hello, if this is occurring on all sources and during the picture test this will require service ... View Post |
Hello, Please move if in wrong forum, I have a Samsung UN49KU7000F and under Sound the Equalizer is gray out. I have researched this and tried... View Post |
I have the QN43Q60AAFXZA. On the remote there are colored buttons. I've looked in the manual but only find a reference, nothing on what it... View Post Hello, I had exact same issue that my colored button wasn't working. Also my Mic button wasn't... View Post |
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Seems that my Samsung ks8500 is suffering the same fate as all the others that I've read. Dead board.......Are these things really that... View Post I have, I used to own a AV integration business....I've sold and installed many samsung TV's...in... View Post |
I have had the TV for 4 years, suddenly today when I turned it on, I noticed a black stripe on the left side of the TV. From top to bottom. Is... View Post I understand how this may be frustrating, if this is occurring on all sources and during the pict... View Post |
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I am trying to get a refund and they do the refunds through Citi bank they told me to call Citi bank and they knew nothing about it. I have an... View Post I am not sure why you are talking about refunds and this and that and this is a Samsung member si... View Post |
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I have a unks800d 4k 55 inch hdr tv. I have had it since 2017. I talked to support and they had a local samsung support facility but they could not... View Post I understand how this may be frustrating, if this is occurring on all sources and during the pict... View Post |
After HBO Go switched to HBO Max, I downloaded HBO Max from the Smart Hub on my UN65JS8500 SUHD Smart TV. It worked fine for about six months. ... View Post I'm sorry to hear that, it seems that this device is not supported anymore you can use the link b... View Post |
My wife and I purchased a Model #UN65JS8500FXZA LED 4K Ultra HD TV several years ago. The TV was professionally wall mounted and worked fine for... View Post I recommend letting a service technician have a look. As we would like to gather additional info... View Post |
I have a Samsung tv model UN55MU6290 and I am no longer able to download new apps on the TV, it says the memory is full yet all of the memory is... View Post I would assume you would put the thumb drive in one of the USB ports on the back of your TV? But... View Post |
My tv remote only turns my tv on and nothing else and also, the red light keeps flashing View Post I have the same problem now. The TV will turn on/off but that is all. Did you find a solution? ... View Post |
hello I am having the same problem that I know mentioned in this topic, does anyone know if there is any solution apart from changing the... View Post Hey just wondering if you managed to find a solution for this? I'm having the same problem with t... View Post |