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Cant find model # on your website UN55CU7000DXZA View Post 
Samsung_Moderator
I'm not sure why it wouldn't pop up unless the model code was being typed in incorrectly. Here is th... View Post |
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The 6ft something it comes with is too short. To rub through wall. Hoping to find a longer version or even connect two. I've seen some... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how wanting a longer cable can be beneficial. Unfortunately... View Post |
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When mirroring my iPad to my Samsung Smart Tv I am able to get Audio but not Video. I found a slection on the Settings for Video on and it worked... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Are you using airplay to cast to your TV? If you are, you can use... View Post |
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I need help with my TV, it keeps turning on and off by itself with a black screen and not responding to the remote. View Post
Samsung_Moderator
Hello! I completely understand your concern with the TV power cycling as well as the black screen. I... View Post |
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Un65nu800D cant believe it!! The tv just blew up with sparks! A total fire hazard but luckily it was away from any flammables. Please... View Post
Samsung_Moderator
Hello, Farrah1! We're so sorry to hear about this situation with your television, and definitely und... View Post |
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Hiya, I have a 2020 The Serif TV, and I always use Bluetooth headphones. At the moment, the process of connecting the headphones is fiddly, and... View Post
Samsung_Moderator
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will ... View Post |
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I took the TV out of the box and handled it exactly as quoted. I quickly noticed a mark on the side of the screen. Does anyone know how to fix... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your new TV having a mark ... View Post |
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I found a post that said WoL was in the power options under control panel but I am unable to find the control panel menu. Any help would be... View Post
Samsung_Moderator
I would recommend calling in directly at 1 (800) 726-7864 and asking for our remote management team ... View Post |
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I cant get my tv on to setup it needs wifi. How do i set it up without the original remote? View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, you will need to purchase a new remote. As the TV ... View Post |
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We own QEEQN85AATXQ SAMSUNG TV.I am experiencing problems with the eARC connection to the a/v receiver (that has an HDMI ARC port), and by... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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my 2023 Samsung smart TV freezes when I watch ESPN+ I tried restarting the TV and the TV freezes after a while. is this a software issue on... View Post
Samsung_Moderator
Let me take this time to say, welcome to the community Neptune LLC! I can definitely understand your... View Post |
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Hi all. Have just gone back to Samsung with the amazing s95c. I have plugged in the satellite aerial into the one connect box and set up the tv but... View Post
Samsung_Moderator
Hi there! We are strictly North American support so we don't really have much information regarding ... View Post |
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I wanted to reinstall my Disney + that I uninstalled View Post 
SamsungPrince
Hi There! D+ is a big part of my weekends so I understand wanting to re-install the app! Here's a li... View Post |
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I have an issue with my TV as I can't open apps unless I use VPN by the way this model only has this problem for me and other users I have UA... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If none of the troubleshooting helped that @JBTechfanatic has pro... View Post |
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An issue is being tracked on the XBOX forums where after the Samsung TV 1401 update, sound while playing games in the XBOX series X just stops.... View Post 
Steve in CA
Thanks, the hold the power button reset works. Although this works for me, it is still frustrating. View Post |
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Just curious if anyone knows of a way to update the internet app on Samsung tv. I recently updated the software via usb flash drive and did all the... View Post 
LeoWyatt89
Check to see if there's an update for it by doing the following: Press the Smart Hub or Home button ... View Post |
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I have all Samsung devices and use antenna TV. Is there a way to reverse the process and watch antenna TV on my tab 6 lite tablet and S20 ultra?... View Post 
user0An7ADzb68
My understanding is you want to watch live, broadcast TV on your devices. The Tablo and FireTV Recas... View Post |
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is there a way to turn off tv plus from automatically opening on startup???? View Post 
JBTechfanatic
Yes hit home settings then General and privacy start screen option you can select to run the last in... View Post |
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Samsung internet is so old why update to a modern version it look old and outdated View Post
Samsung_Moderator
Thank you for your interest in sharing your idea with Samsung. Welcome to the Samsung Community. We ... View Post |
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this will be the second time reporting this issue- why is samsung removing my post? does this have to become a legal matter? your tv is a failure-... View Post
Samsung_Moderator
Hello, we're so sorry to hear about the trouble you're having with your TV, we have sent you a priva... View Post |
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For some reason my TV will be bright and then the picture will go dark but not black. It'll stay a dark picture for a while then I'll go... View Post |
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Model UN55MU6300F Smart TV. Is there an app or hack to stop YouTube videos getting interrupted by ads? I don't get ads watching YouTube videos... View Post 
DanielTheBigD
I've seen some tech-savvy people use "Pi-Hole" to block ads with a Raspberry Pi, I think View Post |
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For some reason, the TV Plus channel guide is out of sync on some of the channels. We're in the Cincinnati market but many of the "side... View Post 
Gleason Fan
Solved it. 1) Opened Setting 2) Reset time from Automatic to manual 3) Set correct time, date, & DST... View Post |
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internet is working fine Netflix working fine on another TV it fails before the password stage. Getting unable to connect message it’s old but... View Post 
Sprocket99
It may have to do with the Netflix app version that's installed. Might also need to clear the app's ... View Post |
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Can’t change Samsung account password. No way found to start over when creating my account View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how not being able to reset your Samsung account password c... View Post |
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I have a Samsung JU6500 which has been pulling it's weight since 2015. I noticed something today that I don't quite understand... View Post
JBTechfanatic
In tv settings Check that HDMI, CEC and HDMI plus is set to on. When you are using the box go into y... View Post |
