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I have a one year old Samsung smart tv that suddenly stops working. The screen turns black and wont turn off. I tried power reset and the screen is... View Post 
Samsung_Moderator
Oh no! I hope you are okay! Please send us a private message with your full model and serial number ... View Post |
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Hi, I need some help. I have a Samsung 4k TV UN49NU6300F, and it came with a very bright white background with black letters menu picture. So, I... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately there is not a Samsung way to do this. View Post |
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I just purchased 2 Ausounds AU-XT ANC headphones so my wife and I can use them at the same time. I paired one, but since they both show in the list... View Post 
ToyboxToyzzz
Something like this would seem to require a third party device. As far as I know tv's only send one ... View Post |
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Hey all,I'm trying to figure out whatever's happening with my tv. This menu pops up and then the highlighted icon changes around, starts... View Post
Samsung_Moderator
Hey, seeing that you have contacted Samsung support regarding this, you may have heard this before. ... View Post |
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Does anyone know if it's possible or effective to download a malware/anti-virus app on a year old Samsung 1080p 4k smart tv?? I have found... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I Understand how this can be concerning with other devices linked... View Post |
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I have two issues: 1) iPlayer app is streaming BBC ONE HD, which means I can't get the local news. It has only started doing this since a... View Post
Samsung_Moderator
I apologize, but you have reached technical support for products manufactured for usage in the Unite... View Post |
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I got a QE65Q900R which I want to connect a sound bar with HMDI eARC functionality. As far as I understand therefore you need the update 1372.2... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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My TV suddenly stopped remembering my password to the internet. So every time I turn it on, I have to enter the password in order to watch any... View Post
Samsung_Moderator
Hello! I completely understand your concerns about the tv not remembering the wifi password when tur... View Post |
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Does anyone have a similar problem with a TV? It started feeling very hot and some time later it started to melt the plastic frame. ... View Post 
Samsung_Moderator
Thank you for that information! But we would need it in a private message. You can click on our name... View Post |
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I've had the QE50QN90B TV since May, and it's been fine up until recently. However, for the last week or so it's now taking ages to... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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Hello, when I try to open Hulu on my my TV I get an error saying This web page is not available Error code -21 network changed ... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with your Hulu app not working. If you are trying to... View Post |
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Hey everyone, does anyone know where I can find replacement screws for the base on my 65 curved tv? ... View Post
Samsung_Moderator
Hello! Thank you for posting! I can understand how you would want to find replacement screws for you... View Post |
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Since I paired and connected my Bluetooth headset to my UN55KS8000 SAMSUNG TV anytime I try to use them again it shows that they are connected to... View Post
Samsung_Moderator
It can be incredibly frustrating when a device won't connect to your TV via bluetooth as intended. U... View Post |
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Would anyone know how to get in touch with a Samsung higher management for the refund/Citibank department? Preferably not the 800 number from... View Post
Samsung_Moderator
Hi there, I certainly understand your frustration with trying to get your refund processed. If you w... View Post |
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I have tried a third party item that didn't work, I have a large number of rare movies and concert films on VHS that I just don't have the... View Post
Samsung_Moderator
Hello! Thank you for reaching out. I can definitely understand wanting to watch some old VHS tapes. ... View Post |
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how do I fix this ? Tv is only 3 years old, and last week it decided to go mostly dark View Post 
Samsung_Moderator
I can definitely understand how frustrating this may be. Give this link a shot for me: https://www.s... View Post |
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I bought this TV in October 2022 - so almost 5 years ago. My question what is the average life span of these TVs? ... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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Hi I have a UN82RU8000FXZA. I tried to set the simultaneous Bluetooth & TV audio. I went to the settings general and accessibility, but the... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with multi-audi not working. You can try the followi... View Post |
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This keeps popping up and I did everything to make it go away. The TV also shuts off on its own. ... View Post 
userVdkAvjAD03
If your TV has turned itself off a single time this could be due to a sleep timer. A sleep timer can... View Post |
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Just got this TV and love it. Only issue is that when I power it back on it does not go to the last input used. On the settings it says if I turn... View Post
Samsung_Moderator
Hello! I understand how this can be a cause for some concern with this occurring. Just want to make ... View Post |
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Our remote only works of standing two feet from tv. Purchase a new one and it’s the same problem. Anyone have a this issue and found a... View Post
Samsung_Moderator
Hello! I understand how your remote not working correctly can cause some concern. Since this is occu... View Post |
