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Apps Crashing due to Android system webview

(Topic created: 03-22-2021 07:37 PM)
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Uzimaki
Asteroid
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A Series & Other Mobile

Does anybody know why android system webview is causing app crashes?

P.s I already uninstalled the updates I'm just curious.

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SamsungJustin
Community Manager
Community Manager
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Hello, Everyone. 

It appears a recent update has caused a situation that's causing applications to crash. As soon as we were made aware of the situation, we have jumped on this and was able to find a resolution. 

These Steps should do the trick. 

  • Go To Settings
  • Tap "Apps"
  • look for "Android System Web View" 
  • Select "Uninstall Updates"

If you do not see an uninstall option please try uninstalling the app from the Play store: https://play.google.com/store/apps/details?id=com.google.android.webview

You can also Uninstall Chrome Updates, if needed, this seems to be a resolution as well if you do not see an option on WebView. 

We would like to Thank all the Community members for coming together to alert Samsung of this! This is why our Community ROCKS! We are so thankful for all of you! 🙂 

 

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21 Replies
CJ619
Nebula
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it's because of the latest security patch.
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ParisJaye
Cosmic Ray
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are you talking about the system update that also updated camera features too? because I updated android system webview today prior to the security update even becoming available to me.

After updating ASW, my phone pretty much went haywire. I then did a reboot and only THEN I was notified about the security update; for which I was unable to install because the phone was in complete chaos.

After uninstalling ASW, I able to update the security patch.

so in my case, the security patch could not have been the cause....

hope that makes sense!
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Uzimaki
Asteroid
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ah I see
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userTtiiLVgFnn
Constellation
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how do we fix it?
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Options
A Series & Other Mobile
Yes, a few of my apps started crashing after today's security update.
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Raniasoliman
Cosmic Ray
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I just uninstalled it and all apps started to work again!
chrisnuc
Asteroid
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how did you Uninstall it?
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Raniasoliman
Cosmic Ray
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I opened play store and typed android system webview and I found the one that installed on my phone and removed it.
jonap063
Cosmic Ray
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A Series & Other Mobile
that worked thanks!!