Battery is bloated on Samsung J3 Prime

[Sophiajewel]

My battery is bloated.

[Jayhon]

Hello Sophia,

If the battery is swollen I advise you not to use it on your device as it can cause further implications. I recommend you visit a local battery store that has a samsung phone battery for your phone and have your battery replaced.

Best Regards,

Jayhon

[Louis_J · Accepted solution]

Hello @Sophiajewel 

Another option you have is to call 1-800-SAMSUNG and see what options they provide with the J3 Prime regarding battery replacement. Hope this helps.