Original topic:

Galaxy A13 screen/function issues

(Topic created: 11-24-2024 03:29 AM)
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ash0488
Constellation
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A Series & Other Mobile

I don't know if my phone is hacked or what but I can be playing a game like blood strike or COD and it will run on its own when I'm trying to aim or shoot the gun will be moving all around without me even touching it. I have checked for malicious apps I have ran all kinds of scans and nothing comes up. I know it's not ghost touches because it's a brand new screen I just got. That's another thing when I try to type it will hit other letters or the top left side of my screen won't respond sometimes unless I touch above or beside the thing I'm actually trying to select. Please help. I can afford an expensive anti-virus or to take it to a phone repair place. I am a poor single mom trying to make it. 

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mickybradfordj
Asteroid
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A Series & Other Mobile
That is pretty odd. My samsung phone has been doing weird stuff too.
SicOfYourChanges
Asteroid
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A Series & Other Mobile
Same here! Switching programs, cutting out
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realaud
Honored Contributor
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You mentioned you just got a new screen.  Perhaps the screen is mis-calibrated.  You can test this in the phone diagnostics.  There is also a small app from the Play store you can download to calibrate the screen, called Touchscreen Calibration, which will help you calibrate the screen.  It's also possible the replacement screen is defective. Wherever you took it for a screen replacement must have some kind of warranty on the work, so maybe bring it back.

ash0488
Constellation
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I have tried all of that except sending the screen back or speaking with the people I got the screen from. I have downloaded Kaspersky and ran a scan and they all find nothing. Just last night I was messing with the phone playing a card game on it and it was switching apps on me would move my cards around and when I tried to turn it off it's like they held their finger on the screen so the phone thought it was already being touched so it wouldn't respond to my touch. I finally had to hold vol- and power to get it to turn off 

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realaud
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Some intrusions/hacks need more sophisticated scanning methods and, if the intrusion is in one of your accounts rather than the phone, it's even harder to detect.  Gamers have been known to hack other gamers.  Does this happen only at home when connected to your home wi-fi, or everywhere? If it only happens on your home network, your router could be compromised. It may actually have nothing at all to do with the screen, just coincidental.

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