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07-29-2023 09:49 AM in
A Series & Other MobileHey team,
I'm using Samsung galaxy A53 from past 6 months and I have a issue that my phone's second sim slot not working. Whenever I restart the phone it'll show two sims and afterwille it shows second sim not working message. So please resolve this problem.
Thank you
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08-01-2023 07:52 AM (Last edited 08-01-2023 07:53 AM by SamsungRyder ) in
A Series & Other MobileHi there, welcome to the Community, and thanks for reaching out regarding your second sim slot. Most issues with your SIM card will need to be resolved by your carrier. Before you contact them, there are a couple of things you can try first, like checking the SIM card for damage or swapping it with one from another phone: https://www.samsung.com/us/support/troubleshooting/TSG01201768/
If these troubleshooting steps do not resolve the behavior, it is best to contact your carrier, as they directly manage your sim card(s).
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08-01-2023 07:52 AM (Last edited 08-01-2023 07:53 AM by SamsungRyder ) in
A Series & Other MobileHi there, welcome to the Community, and thanks for reaching out regarding your second sim slot. Most issues with your SIM card will need to be resolved by your carrier. Before you contact them, there are a couple of things you can try first, like checking the SIM card for damage or swapping it with one from another phone: https://www.samsung.com/us/support/troubleshooting/TSG01201768/
If these troubleshooting steps do not resolve the behavior, it is best to contact your carrier, as they directly manage your sim card(s).
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03-25-2024 02:21 PM (Last edited 03-25-2024 02:26 PM ) in
A Series & Other MobileWas a solution found for this?
I have this issue and I have done the following things with the same failure every time:
Swapped the sim cards
Replaced Both sim cards with new ones
run each sim card as singular in SIM2 slot
Restarted phone many times
Reset network settings
any more I can do??
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09-10-2024 02:16 AM in
A Series & Other MobileSame problem. Solution?
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yesterday (Last edited yesterday ) in
A Series & Other MobileI am also getting the same problem here; I changed the SIM cards and checked with other phones; those are working.
I have checked with the Samsung service center, and they said we need to change the motherboard of this phone and it is better to purchase a new one rather than repairing this.
Why is this Samsung playing with us?