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Receiving message: isn't optimized for the latest version of Android. Screen touches may be delayed or not recognized

(Topic created: 12-18-2023 09:30 AM)
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Good day My wife's z flip 4 is experiencing issues after the Android 14 update yesterday. "isn't optimized for the latest version of Android. Screen touches may be delayed or not recognized" That message pops up from time to time on her phone and then the phone freezes perhaps an update will fix it?

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pmulholland
Constellation
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I'm having the same issue on my Galaxy S23. When I go to search the apps list, typing on the keyboard does nothing and I get the same message.

 

"One UI Home isn't optimized for the
latest version of Android. Screen
touches may be delayed or not
recognized."

 

Update information One UI version: 6.0 Current version: S911U1UES2BWKA / S911U1OYM2BWKA / S911U1UES2BWKA Security patch level: December 1, 2023

Germdown
Astronaut
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Same case here. Did you get a fix around it?

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My z flip 4 just got the January security patch did not fix the issue perhaps when you are 6.1 will?
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Samsung_Moderator
Community Manager
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Hi Mathman1117, We understand how frustrating it can be to be receiving these pop-up messages and have the phone freeze.

This article provides steps, in addition to clearing the cache partition, that may help such as testing the phone in Safe Mode and doing a Factory Reset.

https://www.samsung.com/us/support/answer/ANS00062029/

If you continue receiving the pop-up and experiencing the freezing, please submit an error report immediately to provide the data logs to the developers. https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/

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Thank you!!!
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E2023
Astronaut
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I am having this exact same issue too with my Samsung s23. 

The screen was also performing ghost touching actions yesterday. 

Does anyone know if there is an update to fix this? 

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We did a clear cache partition . The problem still persist probably going to take a software update from Samsung or Android. Also tried to force stop one UI home and clear cache still no change The problem still persist
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I just spoke to a representative from Samsung. They are aware of the issue and working on a update package that will address the bugs hopefully receive it soon
userhTf7vfTHIL
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1000040022.jpg

 Same here.

SM-A526B - One UI 6.0

One UI Home version 15.0.05.5

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