Original topic:

Galaxy Buds 2 tap recognition

(Topic created: 10-23-2021 12:19 PM)
userjRkys9V86Q
Constellation
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Galaxy Buds

Anyone else having constant issues with the tap recognition on the new buds?

 
Mine are constantly registering 2 or even 3 taps when I only tap it once. 
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3 Replies
llym6971
Astronaut
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Galaxy Buds
I can't get my A515U to find my Acellories buds. Tried suggestion on help no luck anybody got suggestions
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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Buds

@llym6971 Hello, It is very frustrating when you cannot connect your headset. If the phone is able to see and connect to other Bluetooth devices, you will need to reach out to Acellories for troubleshooting of the buds.



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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Buds

Hello, I definitely understand how frustrating the touch feature is on the Buds2. I have noticed on my own pair that the touchpad is very sensitive. I have to tap very quickly and lightly to only register one tap. You can try resetting the Buds to see if it will allow them to register the taps more accurately. https://www.samsung.com/us/support/answer/ANS00078085/ Please let me know if this helps.



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