Original topic:

Spam texts and calls

(Topic created: 07-18-2024 10:13 AM)
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User24
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Lately I've been receiving scam texts and spam calls that won't stop. Continously I've been blocking them. Is there any solution to protect my phone's safety by any chance for free instead of paid?

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Samsung_Moderator
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Hello User24, Welcome to the Community. We understand the frustration of receiving spam calls and text.

Smart Call will recognize numbers that are not in your contact list and then give you the option to block or report the calls, so you won’t be bothered by them again.

Note: The Smart Call feature may not be available on all carriers or models.

Take a look at this link for more information: https://www.samsung.com/us/apps/smart-call/ 

You can block and delete unwanted messages. When you get a sketchy text, select Block number at the top of the conversation. To view blocked numbers and messages, or to block a number, go to the Conversations tab, tap More options (the three vertical dots), and then tap Settings. Tap Block numbers and messageshttps://www.samsung.com/ph/support/mobile-devices/how-to-block-and-unblock-numbers-from-calling-on-m... 

Your service provider should also have additional ways of blocking numbers. You can also use the following link for information on how to report these unwanted texts. https://www.consumer.ftc.gov/articles/how-recognize-and-report-spam-text-messages

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Samsung_Moderator
Community Manager
Community Manager
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Fold & Flip Phones

Hello User24, Welcome to the Community. We understand the frustration of receiving spam calls and text.

Smart Call will recognize numbers that are not in your contact list and then give you the option to block or report the calls, so you won’t be bothered by them again.

Note: The Smart Call feature may not be available on all carriers or models.

Take a look at this link for more information: https://www.samsung.com/us/apps/smart-call/ 

You can block and delete unwanted messages. When you get a sketchy text, select Block number at the top of the conversation. To view blocked numbers and messages, or to block a number, go to the Conversations tab, tap More options (the three vertical dots), and then tap Settings. Tap Block numbers and messageshttps://www.samsung.com/ph/support/mobile-devices/how-to-block-and-unblock-numbers-from-calling-on-m... 

Your service provider should also have additional ways of blocking numbers. You can also use the following link for information on how to report these unwanted texts. https://www.consumer.ftc.gov/articles/how-recognize-and-report-spam-text-messages

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