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I can't turn off 5g on the Galaxy S20 unlocked

(Topic created: 01-22-2021 05:51 PM)
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user9Ousn8hK5c
Constellation
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Galaxy S Phones

I have a Galaxy S20 and there is no options for Network Connections under Mobile Networks and cannot change it back to 4G. I want to revert back to 4G because my 5G speeds are around 10mbps. Screenshot_20210122-204952_Call settings.jpg

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user9Ousn8hK5c
Constellation
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I was able to reset it back to 4G with an app called Samsung Band Selection.

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DGM
Sun
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Unfortunately, you cannot turn off 5G on  your new 5g phone....  who is your carrier?  Verizon?

 

What you are experiencing is not unusual.  There are many places across the country where 4g/lte data is faster/better than 5g.   

 

The best way to get back on 4g is to replace your 5g sim card with a 4g sim card.  That should take care of your problem... 

 

Btw, your carrier most likely cannot turn off yoiur 5G if you have a 5G phone;  at least that is the way it works with Verizon.   Once it's on, they cannot turn it off;   and neither can you... changing the sim card is the only way....   Good luck!

 

 

Be sure to click  " ✓ Accept as Solution"  when you find an answer that works for you. - Thanks!

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user9Ousn8hK5c
Constellation
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I was able to reset it back to 4G with an app called Samsung Band Selection.

Patriot1776USA
Black Hole
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Galaxy S Phones
wow, I also have a S20. but in my mobile network, above access point names I have mobile network. it is their that I can choose my network 5G,LTE,4G,3G. I would try calling your service provider and ask for help
Krypto000
Cosmic Ray
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try going to settings>connections>mobile networks>network mode. I am able to switch from 5g to 4g on my s20 ultra.
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Unlocked Verizon screenshot.





clipboard_image_1611423485885.jpg

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james84
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I have a Samsung Galaxy A20 and somethimesvi try to make a call and it says no network connection what do ibdo about it or hi ow to fix it
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