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Original topic:

Is there a way to wipe an S9 with dead screen?

(Topic created: 4 weeks ago)
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josephj111111
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Galaxy S Phones

I have a Galaxy S9 with a dead screen. Is there any way to wipe its data before disposing of it?

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Solution
realaud
Honored Contributor
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Galaxy S Phones
If it still turns on, you can wipe it from the find app, either from your new phone or a computer using Google find https://www.google.com/android/find/
josephj111111
Constellation
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Galaxy S Phones

I just tried that and it found my new phone. I transferred the number from the old phone to the new one before I tried this.

realaud
Honored Contributor
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Galaxy S Phones

It really should have nothing to do with the phone number, it goes by the IMEI and having the phone signed into your account. If you have multiple devices registered to your account, when you open the finder you get a list and choose which device to find. Unless you deleted the old phone from your account. You should see something like this:

Screenshot_20241201_172451_Edge.jpgScreenshot_20241201_172002_Find My Device.jpg

 

 

 

 

 

 

If you have a computer, you could try connecting it for file transfer and then just delete everything.

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