JUMP TO SOLUTION Solved

Original topic:

Unable to reply to a thread to ask a questrion

(Topic created: 10-20-2021 07:28 PM)
userYhwBt6DrJ5
Asteroid
Options
Galaxy S21

Hi.

I am trying to ask a question in another thread, but I can't reply. There is a message saying that "either you can not reply or you have to verify your email address". I don't know whether my email address is verified or not. Can someone help me out?

Thank you.

1 Solution


Accepted Solutions
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy S21

Hello, thank you for reaching out. I understand how frustrating it can be to not be able to reply to a post. If the thread you are trying to reply to has an accepted solution, the thread has most likely been locked. If you are having the same issue as the original poster, you are welcome to reach out to any of the moderators and send a private message for assistance. http://bit.ly/2XERsky If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply
7 Replies
TheGalaxy
Neutron Star
Options
Galaxy S21
You mean in the member app?
0 Likes
Reply
userYhwBt6DrJ5
Asteroid
Options
Galaxy S21

I mean in other threads, like this one.

0 Likes
Reply
clarabell
Astronaut
Options
Galaxy S21
Ummmm. They can't reply
0 Likes
Reply
userYhwBt6DrJ5
Asteroid
Options
Galaxy S21

I'm not sure what you mean.

0 Likes
Reply
clarabell
Astronaut
Options
Galaxy S21
Go to your email and verify your email from samsung
0 Likes
Reply
userYhwBt6DrJ5
Asteroid
Options
Galaxy S21

I didn't get an email from Samsung asking me to verify.

0 Likes
Reply
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy S21

Hello, thank you for reaching out. I understand how frustrating it can be to not be able to reply to a post. If the thread you are trying to reply to has an accepted solution, the thread has most likely been locked. If you are having the same issue as the original poster, you are welcome to reach out to any of the moderators and send a private message for assistance. http://bit.ly/2XERsky If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply