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3 weeks ago in
Galaxy S22Solved! Go to Solution.
1 Solution
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3 weeks ago in
Galaxy S22Hello JRMartinez, Thank you for being part of the Community. We understand the concern with the cut-out around the camera being larger than the camera and being misaligned.
For issues with lines or dead pixels, you can find some steps here that may help: https://www.samsung.com/us/support/troubleshoot/TSG10001447/
This article provides information for cracked or bleeding screens. https://www.samsung.com/us/support/troubleshooting/TSG01001477/
When troubleshooting is not helpful, it is recommended to have the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.
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3 weeks ago in
Galaxy S22@JRMartinez Are you perhaps using an image for your background which has a cutout and which is not sized properly for your phone?
I don't think normally the display does any blanking where it thinks the camera is. It just shows an image and where the camera is located there just won't be pixels displayed.
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3 weeks ago (Last edited 3 weeks ago ) in
Galaxy S22Display pixels around cut out failed?
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3 weeks ago in
Galaxy S22Hello JRMartinez, Thank you for being part of the Community. We understand the concern with the cut-out around the camera being larger than the camera and being misaligned.
For issues with lines or dead pixels, you can find some steps here that may help: https://www.samsung.com/us/support/troubleshoot/TSG10001447/
This article provides information for cracked or bleeding screens. https://www.samsung.com/us/support/troubleshooting/TSG01001477/
When troubleshooting is not helpful, it is recommended to have the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.
For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.