JUMP TO SOLUTION Solved

Original topic:

Can not receive picture messages MMS or SMS

(Topic created: 07-12-2023 02:10 PM)
2876 Views
Erkthousands
Constellation
Options
Galaxy S23

Good afternoon I cant receive picture from Verizon customers just started like 2 months ago, MMS or SMS, went and got a new S23 or Friday and having the same problem, Please help

1 Reply
Solution
SamsungModerator1
Community Manager
Community Manager
Options
Galaxy S23

Hello, Welcome to the Community. We know how frustrating it is when you are unable to receive text or picture messages.

You can try the troubleshooting here for messages being slow, not sending, or cannot be received. https://www.samsung.com/us/support/troubleshooting/TSG01001439/

Text messaging is a service provided by your carrier. If the troubleshooting steps do not work, you will need to follow up with your provider for additional assistance.

0 Likes
Reply