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Original topic:

Sharing photos blocked by admin on work profile

(Topic created: 11-05-2024 12:01 PM)
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mrvlfan
Cosmic Ray
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Galaxy S23
 
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I was trying to share a photo to someone and clicked switch to work because was just curious what pops up.
Alao was using my one drive app to upload. I clicked on work and got the same thing. Somce its a microsfot app, i don't know if its a microsoft problem or samsung.
Does anyone know what admin its talking about?
 
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16 Replies
Solution
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S23

@mrvlfan It looks like you added a work account to your device and the admin of that work account has some strict rules. 

One solution is to remove the work account from your device. 

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mrvlfan
Cosmic Ray
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Galaxy S23
I think i did for a job, but i left it and renoved the work email account a lont time ago. Idk where or how to see if there are any extra accounts I'm not using.
Its weird since i don't have any i know of
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S23

@mrvlfan First make sure that the account is completely removed. 

Go to phone settings -> Accounts and backup -> Manage accounts and see if the account is listed. If it is, click on it and select Remove. 

Then go to phone settings -> Security and privacy -> More security settings -> Device admin apps. Disable (and/or remove) any apps which you don't think should be on that list. 

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realaud
Honored Contributor
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Galaxy S23
Just FYI whenever you leave a job that you allow to put an administrator on your phone, you should contact the IT dept to have them properly delete it. Or, better yet, if you get a job that makes you have an admin account on it, get them to supply a work phone, or purchase a cheap phone for work. I'm not giving control of my phone to anyone.
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mrvlfan
Cosmic Ray
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Galaxy S23
Whats wrird is i didn't allow ajy administrators to put anything on my phone.
Ive had a work email before that us signed into, but removed it afterwards.
So im not sure what it admin its talking about
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kimberleigh
Comet
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Galaxy S23
Unless its a work device.... If it's a work device, your IT team has firewalls that prevent you from going to certain site, files, photos ... etc...
mrvlfan
Cosmic Ray
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Galaxy S23
Its not though. Just a personal phone
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mrvlfan
Cosmic Ray
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Galaxy S23
Ok thanks. I went to manage accounts . i didn't even know a work account was there. I removed it.
Im in device admin apps. I don't see any that shouldn't be there.
There isn't an option remove any. When i click on one it just had Cancel, uninstall or activate. Im not sure what that section is for.
Does that mean these admin apps can take control of your phone?
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mrvlfan
Cosmic Ray
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Galaxy S23
Its strange. I removed the work account in my ohone settings. When i go to my onedrive app to upload a photo a work option still shows up even though i don't have a work account.
Will probably find a Microsoft forum to ask