Why can't I send or receive texts when my phone is turned off?? I have a galaxy watch 6 classic and a fold 5. I a cannot send or receive texts messages when my phone is turned off. I have tried Samsung messaging app and Google Messaging app. Either works. I have had older model watches 3, 4 and 5. All LTE through At&t. They all worked fine in this situation. So I don't understand why Samsung would take this option away for for it's latest devices!!! They need to fix this ASAP!!!
AT&T is the problem if I'm not mistaken. The call and text on another device setting isn't allowable by AT&T. If my phone isn't blue tooth linked it won't do anything.
It should work and has nothing to do with Call and Text on other Devices.
It does take 30-60 seconds after loosing conection with the phone for the LTE to connect and work
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor
- Verify the EID is updated with your carrier. With your phone off, do you receive voice calls? Is it exclusively a messaging issue? If not, it may be a pairing issue not just from the device end but also from the service provider end. Ensure the watch line was never updated to a standalone watch plan. Another common issue is a new watch line was added to your account and two watch lines cannot be paired to the same phone number
- from your watch, have you checked the permissions settings for your messaging app and all are turned on?
- do the default messaging apps match on both the phone and the watch?
- is Do Not Disturb turned off for both phone and watch? Goodnight mode, Airplane Mode and Theatre mode is off as well? If it was ever On before, it could have gotten stuck even after toggling off, in which case ensure it is off and restart watch.