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Original topic:

Galaxy watch 6 doesn't support stand alone.

(Topic created: 06-16-2024 08:27 PM)
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userhjsV799I5g
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Galaxy Watch
Galaxy watch 6 was working fine for 2 days... Then completely quit taking or making calls and texts.
AT&T support states the galaxy watch 6 no longer supports stand alone... As of August 16th.... 2023.
Can this possibly be true ? 
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Galaxy Watch
I'm gonna go out on a limb and say that really probably can't be true. This forum (and others) would be 4-days full of LTE rage if that were the case...
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Samsung_Moderator
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Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with your watch not making or receiving calls and text. I would be happy to look into this further for you. Just to clarify are you talking about remote connection/standalone mode where you are using a Bluetooth watch when away from your phone or are you talking about the carrier LTE model watch?

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BigMessy
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Galaxy Watch

Correct, the carrier LTE model, T-mobile is saying the same thing, that it can no longer work as stand alone.

Why is this no longer available?

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Solution
Samsung_Moderator
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Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with not being able to set your watch up as a standalone and I would be happy to look into this further for you. Galaxy Fit models and Galaxy Watches running Wear OS cannot be used without a phone. Give this link a try for more information on the setting up of watches without phones: https://www.samsung.com/us/support/answer/ANS00078020/

I would also recommend reaching back out to your carrier, as they would be the ones to set up an LTE line for the watches.

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Watch6phonecalls
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