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Original topic:

Galaxy watch 6 doesn't support stand alone.

(Topic created: 08-20-2023 06:52 PM)
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userhjsV799I5g
Constellation
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Galaxy Watch
Galaxy watch 6 was working fine for 2 days... Then completely quit taking or making calls and texts.
AT&T support states the galaxy watch 6 no longer supports stand alone... As of August 16th.... 2023.
Can this possibly be true ? 
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ChaosSaber
Honored Contributor
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Galaxy Watch
It could be an issue with your carrier not linking them right
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poky3210
Nebula
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Galaxy Watch
Well I just ran the diagnostics on my watch and everything checks out so I guess I'll spend the better part of the morning on the phone with T-Mobile
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ChaosSaber
Honored Contributor
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Galaxy Watch
What isn't working, everything or?
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poky3210
Nebula
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Galaxy Watch
Just the calling part the lte everything else works pretty well
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realaud
Honored Contributor
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Galaxy Watch
Yeah, when you call T-Mobile, don't talk to the CS reps, ask for the tech dept. Sound like they didn't pair your digits right. You definitely should be able to make snd receive calls away from your phone. You, can't however, call the watch number directly, if that's how you are testing it. Call someone and have them call you at your phone's number.
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poky3210
Nebula
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Galaxy Watch
I got it all straighten out mine and my wife's watch finally work correctly. Thanks for all the feedback
Mark7com
Galaxy
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Galaxy Watch
Have you bought or paid for carrier service for both devices?
To use lte, you need to pay monthly to get another number with service. Unless you want the same number in this case, keep your phone next to watch.
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poky3210
Nebula
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Galaxy Watch
Yes I'm paying for the extra line to my watch
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Mark7com
Galaxy
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Galaxy Watch
So you are ok with 2 numbers/lines?
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poky3210
Nebula
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Galaxy Watch
I'm fine with it if it works
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