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We recently bought a four-door Samsung refrigerator (RF29A9771SR/AA). However, whenever the top left door is opened, the right door also gets... View Post 
Samsung_Moderator
Hi there, I'm so sorry to hear you've had such a difficult start with this beautiful refrigerator. I... View Post |
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Samsung RF266AERS/XAA01 Freezer section stopped working. No ice buildup, no error messages. Reset procedure multiple times. The refrigerator... View Post 
medoyle111
Giant waste of time for me Opens in new window PDF Download Word Download Excel Download PowerPoint ... View Post |
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NX60A6511SS is stuck in test mode. Help  Opens in new window PDF Download ... View Post 
Members_OsMOT0c
Thank you Opens in new window PDF Download Word Download Excel Download PowerPoint Download Document... View Post |
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We ordered and were charged for our flex refrigerator 12/29/2022 and the delivery service has not delivered twice as promised. Both times tje... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can certainly understand the frustration wit... View Post |
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Long storey, last Friday, we took delivery of a Samsung American FF with dispenser and had to take the freezer door off to get it in the kitchen.... View Post
Samsung_Moderator
Thank you for stopping by the US support page! This forum is for support of US products and customer... View Post |
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My new NX60A6511SS will not accept tempature setting on first attempt, everytime. The oven will repeat the first number until the display is... View Post
Samsung_Moderator
Hi there! Thank you so much for bringing this to our attention. That is definitely an unusual and fr... View Post |
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Lost the ring adapters which keeps the knobs in place. I guess over time the knobs become very lose. Do not wish to buy new set of knobs just for... View Post 
Samsung_Stephanie
Hi there, Welcome to our Samsung Community. I definitely understand the request and need for the rep... View Post |
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Hello, rf28hmedbsr/aa flex zone control is not working and beep as its changes temp automatically. It is very annoying in night when it... View Post
Samsung_Moderator
Hello there, and thank you for reaching out regarding the operation or lack of the control panel for... View Post |
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Reference number (1145323377) Trying to get in touch with Samsung regarding the Soft Brush attachment for the stick vaccum. There isn't a... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out. I can certainly understand the need to get a new Soft Bru... View Post |
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For about 3 months now, my Samsung dishwasher will randomly not drain after the cycle has finished. This happens about 70% of the time, with that... View Post
Samsung_Moderator
That is definitely frustrating! I'd recommend checking out the following troubleshooting steps: Insp... View Post |
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Can anyone point me to a source on how to set the temperature in the Bespoke 4-door (2022) refrigerator? I have not been able to find detailed... View Post
Samsung_Moderator
Hi Jim! I'm happy to help with this. For your control panel, the temperature control buttons are whe... View Post |
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I have model RF28R7351. Ice bucket will not come out and I can't get it removed to empty after an ice jam. I have had the ice maker off for... View Post
Samsung_Moderator
Hi there, I can definitely understand the frustration with having your ice bucket stuck like that. T... View Post |
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I have a Samsung fridge 4door with a basic TouchPad. The energy saver keeps turning off and on (about 3x a second) nonstop I press and hold another... View Post 
Samsung_Moderator
Hi there, I can certainly understand how frustrating it would be to have these issues with your refr... View Post |
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Having the same problem with Samsung ice maker freezing up not making ice. I have to use the blow dryer to thaw it out weekly. It's been... View Post 
usercpsga6lDdS
I purchased a Samsung RF263BEAESR AA Rev 01 refrigerator new and the ice maker has never really work... View Post |
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I purchased a refrigerator in April 2021 and configured the smart hub to the rest of the house. Since i've owned it, the screen would... View Post
Samsung_Moderator
Hello, There @mavrick816. That's very weird indeed. Based on the information you provided, I would r... View Post |
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Dear all I had bought a from Samsung a family hub where a new update gets down with the performance and the smart fictionality. The traceability of... View Post 
curiouslittlebeastie
AFAIK, there is no need to setup the fridge (using easy connection). Please delete the familyhub dev... View Post |
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The ability to be able to click on the popcorn button is not working anymore. My Samsung microwave is just 2 years old. Anyone have any info they... View Post
Samsung_Moderator
Hi there, I can definitely understand the frustration of not being able to use such a useful button ... View Post |
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The calendar app on my Samsung Refrigerator was connected to my Microsoft outlook calendar for a long time and worked fine. This week all the... View Post 
GregLawson
Follow-up: Good news - contacted support, it was escalated, and it was fixed within a day! I was tol... View Post |
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THIS REFRIGERATOR IS DEFECTIVE, HAS BEEN SINCE DAY 1. SAMSUNG REFUSES TO GIVE ME A REFUND. THIS IS A HEALTH HAZARD DEFROSTING YOUR REFRIGERATOR... View Post
Samsung_Moderator
Hi there, I can certainly understand your frustration with having these issues with your ice maker. ... View Post |
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  Hello. My family hub refrigerator is no longer making ice. The error codes are attached in this photo. Please let me know what the issue... View Post 
starflight74656
The codes are for the icemaker condensor. The condensor, which pumps the refrigerant and circulates ... View Post |
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Anyone have any experience trying to successfully submit a warranty claim for a broken handle?  I was first denied due to claim being submitted... View Post
Samsung_Moderator
Hi there, I can certainly understand your frustration with this. If you would like, you always have ... View Post |
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I had a simple question. Â Can I add a personal recipe to my Samsung smart refrigerator? Â I googled it, and the only specific response Was from... View Post
curiouslittlebeastie
The following steps should help. IN MOBILE (Android / iOS) ONE TIME SETUP Install SmartThings App Si... View Post |
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I believe we have this type of gas stove: Samsung NX58R5601SS Stainless Steel Convection Gas  All of sudden while cooking, one of the knobs... View Post
Samsung_Moderator
Hi there, I can certainly understand your concern here. Since you stated that it is the stem and not... View Post |
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We bought a Samsung NE63T8111SS slide-in range in June of 2022. The glass cooktop spontaniously cracked. I was standing 20 feet away, nothing... View Post
Samsung_Moderator
Hi there, I certainly understand your concern here, and we're very glad no one was hurt. We would li... View Post |
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Samsung stove (oven) does not hold its temperature once it hits its preheat temp. I replaced the heat sensor but it did not help. Any ideas on... View Post
Samsung_Moderator
Hi there, Thank you so much for reaching out about this. I can certainly see how frustrating it woul... View Post |
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The icemaker is not making ice and the ICE OFF icon is illuminated. We cannot disable ICE OFF. Water flow is working. Model: RF24FSEDBSR/AA ... View Post
Samsung_Moderator
Hi there, I can certainly understand the need to have your ice maker working properly. Since the ICE... View Post |
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I have the Samsung Microwave Oven ME16K3000AS and I would like to disable the beeping sounds that go off after the food is done and sits for a... View Post
Samsung_Moderator
Hi there, I can definitely understand you wanting to turn the microwave beeps off. However, I did ch... View Post |
